This page explains how to delete your Search My Trip account (searchmytrip.com and the Search My Trip app) and the personal data linked to it. You can do it yourself in a few steps, or ask us to do it for you.
1 Delete from the app or website
- Open the Search My Trip app or go to searchmytrip.com and sign in.
- Go to Profile from the account menu.
- Scroll to Delete account and tap the Delete account button.
- Enter your password to confirm. Your account is deleted immediately and you are signed out.
2 Request deletion without signing in
If you can't sign in, submit a deletion request and we will delete your account for you:
We may contact you to verify that you own the account. Requests are completed within 30 days.
3 What gets deleted
- Your account profile: name, email address, mobile number and password.
- Your sign-in sessions and access to your dashboard and booking history.
4 What we keep
- Records of completed flight bookings and payments (booking reference, passenger and transaction details) are kept as required by tax, accounting, airline and fraud-prevention laws, for up to 7 years, and then deleted.
- This retained data is not used for marketing.