Introduction
At SearchMyTrip, we value your trust and are committed to protecting
your privacy. This Privacy Policy explains how we collect, use, store,
and disclose your personal information when you use our website and
services specifically for booking flights and hotels.
Personal Information We Collect
To provide you with seamless flight and hotel booking services, we may collect the following information:
- Full Name, Gender, and Date of Birth
- Contact Details (Email Address, Phone Number, Postal Address)
- Passport and Government ID Information (required for flights and hotel check-ins)
- Payment & Billing Details (Credit/Debit Card, Net Banking, UPI)
- Travel Preferences (Seat selection, dietary requests, room preferences)
- Flight and Hotel Booking Information
How We Collect Information
- When you search for or book a flight or hotel on our platform.
- When you contact our customer support for booking assistance.
- Through user registration and profile creation on our website.
- Automatically through cookies and analytics tools when you browse our site.
- From trusted third-party business partners such as airlines and hotel providers.
How We Use Your Information
- To confirm and process your flight tickets and hotel reservations.
- To send booking confirmations, PNR status, and itinerary updates.
- To provide dedicated customer support, modifications, and cancellation assistance.
- To improve our website functionality and offer personalized travel deals.
- To prevent fraud, unauthorized transactions, and abuse of our services.
- To comply with regulatory, immigration, and legal obligations.
Information Sharing
We only share your information with trusted third parties strictly necessary for fulfilling your travel plans:
- Airlines & Hotels: To complete and honor your specific flight and accommodation bookings.
- Payment Gateways: Secure partners to process your transactions safely.
- Service Providers: IT hosting, customer service, and fraud detection agencies.
- Government Authorities: When required by law, court order, or immigration rules.
Cookies & Tracking Technologies
SearchMyTrip uses cookies to remember your search history (like recently searched flights or hotels), enhance website performance, remember user preferences, and deliver customized travel offers.
Data Security
All payments and personal details are transmitted using secure encryption (TLS). We maintain strict physical and digital security protocols to protect your data from unauthorized access, loss, or misuse.
Your Rights
- Access and review the personal data stored in your SearchMyTrip account.
- Request corrections to any inaccurate booking information.
- Request deletion of your data (subject to legal and accounting retention rules).
- Opt-out of marketing emails and promotional flight/hotel offers.
Data Retention
We retain your personal information only for as long as necessary to
fulfill your flight and hotel bookings, resolve disputes, and comply with tax, legal, and accounting laws.
Children's Privacy
Our platform is not intended for direct use by individuals under the age of 18. Bookings for minors must be made by a parent or legal guardian.
Policy Updates
SearchMyTrip reserves the right to update this Privacy Policy from time to time.
Changes will be posted on this page along with the revised effective date.